Cookie Policy

Last updated: September 27, 2025

1. What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

2. How We Use Cookies

BrainROI uses cookies for several purposes:

  • Essential Cookies: Required for the website to function properly, including authentication and security
  • Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous analytics data
  • Functionality Cookies: Remember your preferences and settings to enhance your experience
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to work properly and cannot be disabled:

  • Authentication Cookies: Keep you logged in during your session
  • Security Cookies: Protect against cross-site request forgery and other security threats
  • Load Balancing Cookies: Ensure optimal website performance

Analytics Cookies

We use analytics cookies to understand how our website is used:

  • Google Analytics: Tracks website usage, page views, and user behavior patterns
  • Session Recording: Helps us understand user interactions to improve our service
  • Performance Monitoring: Identifies technical issues and loading times

Functionality Cookies

These cookies enhance your experience by remembering your choices:

  • Preference Cookies: Remember your language, timezone, and display settings
  • Form Data: Save partially completed forms to prevent data loss
  • Feature Toggles: Remember your preferences for optional features

Marketing and Advertising Cookies

With your consent, we may use marketing cookies to:

  • Retargeting: Show relevant ads on other websites based on your interests
  • Campaign Tracking: Measure the effectiveness of our marketing campaigns
  • Social Media Integration: Enable sharing and social media features

4. Third-Party Cookies

Our website may include cookies from third-party services:

  • Google Analytics: Website traffic analysis and reporting
  • Social Media Platforms: Facebook, Twitter, LinkedIn integration
  • Customer Support: Live chat and support ticket systems
  • Email Marketing: Newsletter and email campaign tracking
  • Payment Processors: Secure payment processing and fraud prevention

5. Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

  • Block All Cookies: Prevent all cookies from being stored
  • Block Third-Party Cookies: Allow only cookies from our website
  • Delete Existing Cookies: Remove cookies already stored on your device
  • Notification Settings: Get notified before cookies are stored

Opt-Out Tools

You can opt out of specific tracking services:

  • Google Analytics: Use the Google Analytics Opt-out Browser Add-on
  • Interest-Based Advertising: Visit the Digital Advertising Alliance opt-out page
  • Social Media: Adjust privacy settings on respective platforms

6. Impact of Disabling Cookies

While you can disable cookies, please note that this may affect your experience:

  • Some features may not work properly or at all
  • You may need to re-enter information repeatedly
  • Personalized content and recommendations may not be available
  • Website performance monitoring may be limited

7. Cookie Duration

Our cookies have different lifespans:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a specified period (typically 30 days to 2 years)
  • Authentication Tokens: Expire based on security requirements (usually 24-48 hours)

8. Data Security

We implement appropriate security measures to protect cookie data:

  • Encryption of sensitive cookie information
  • Secure transmission using HTTPS
  • Regular security audits and updates
  • Access controls and monitoring

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

10. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us through our website contact form or email our support team.

11. Your Rights

Depending on your location, you may have specific rights regarding cookies and tracking technologies:

  • Right to be informed about cookie usage
  • Right to consent to non-essential cookies
  • Right to withdraw consent at any time
  • Right to access information about cookies we use