Customers AI
Overview
Customers AI offers a sales automation platform designed to help businesses find and engage potential customers. It combines a B2B contact database, anonymous website visitor identification, and AI-powered outreach tools to streamline prospecting and generate qualified leads for sales and marketing teams.
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About Customers AI
Customers AI provides an integrated suite of tools for sales and marketing automation, focused on identifying and engaging high-intent leads. The platform's core is a B2B contact database with over 275 million verified profiles, allowing users to build targeted prospect lists using filters like industry, company size, and technology stack. A key feature is its website visitor identification technology, which de-anonymizes corporate traffic to reveal which companies are browsing a site and provides contact information for relevant decision-makers, turning passive visits into actionable sales opportunities. To engage these prospects, the platform includes an AI-powered sales outreach tool that automates personalized email and SMS campaigns. Users can create multi-step sequences to nurture leads and schedule follow-ups. The system also features a unified inbox to manage communications from various channels, including email, SMS, and social media direct messages. Additionally, a no-code chatbot builder enables businesses to deploy automated assistants on their websites and social media pages to qualify leads and book meetings.
Key Features
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B2B Contact Database
Access a searchable database of over 275 million verified contacts. Build targeted prospect lists using filters like job title, industry, company size, and location to find ideal customers. -
Website Visitor Identification
Identify anonymous companies visiting your website. Receive contact details for key decision-makers at these companies to turn website traffic into qualified leads. -
AI-Powered Sales Outreach
Automate personalized email and SMS outreach campaigns. Create multi-touch sequences to engage prospects and schedule follow-ups, saving significant time for sales teams. -
Unified Inbox
Consolidate conversations from email, SMS, and social media direct messages into a single view. Manage all prospect communications efficiently from one central hub. -
AI Chatbot Builder
Create and deploy no-code chatbots for websites, Facebook, and Instagram. Automate lead qualification, answer frequently asked questions, and schedule appointments 24/7. -
Prospecting & Data Enrichment
Find verified email addresses and phone numbers for contacts. Enrich existing lead data to ensure accuracy and improve the effectiveness of outreach campaigns.
Use Cases
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Sales Prospecting Automation
A sales team uses the B2B database to build a list of ideal customer profiles. They then launch an automated AI email sequence to book meetings, significantly reducing manual prospecting time and increasing efficiency. -
Identifying In-Market Buyers
A software company uses the website visitor ID feature to see which target accounts are browsing their pricing page. They provide this list of high-intent leads to their sales team for immediate, relevant follow-up. -
Automated Lead Qualification
A marketing team deploys an AI chatbot on their website. The chatbot engages visitors, answers initial questions, qualifies their interest, and automatically books demos on the calendar for the most promising leads. -
Multi-Channel Customer Engagement
A service business uses the unified inbox to manage inquiries from their website chat, Facebook Messenger, and SMS. This ensures prompt responses and a seamless customer experience across all communication channels. -
Account-Based Marketing (ABM) Execution
A marketing team identifies key accounts visiting their site. They use the platform to find contacts within those accounts and launch a highly targeted outreach campaign with personalized messaging to engage decision-makers. -
Social Media Lead Capture
A business runs a "comment-to-message" campaign on Instagram or Facebook. The platform's automation sends a direct message to everyone who comments, capturing them as a lead and starting a conversation.